MINIMUM shipping charge is $4.10 for Domestic up to 8 ounces and includes delivery confirmation. Minimum shipping charge for orders to Canada are $10.50 for up to 8 ounces. International orders (besides Canada) are $14.25 for up to 8 ounces. Orders are shipped from New Jersey.

All orders will be charged actual postage plus approximately $1.50 to cover packaging/shipping materials (baggies, bubble wrap, padded mailers, boxes, tape, labels, etc.).

Insurance, express shipping, guaranteed delivery services, etc. are available upon request and at customer's expense.

Domestic

Orders will be shipped by the most economical method, including Priority Mail, First Class (click for shipping rates), or FedEx Ground.

Delivery Confirmation is included for all domestic orders. Insurance, Priority Mail, and Express Mail are available by request, and at the buyer’s expense.

*** We cannot guarantee delivery dates/times. If you need your order quickly or by a certain day, please e-mail us at bricklink@toybrickbrigade.com BEFORE placing your order. We will then let you know if we are able to invoice and ship in time. We cannot guarantee the delivery times once we hand it over to the Post Office unless an expedited service is paid for (overnight, 2nd day, etc.). We will provide the delivery confirmation number or tracking number on request. ***

Orders shipped within Idaho and New Jersey will be charged the appropriate state sales tax.

International

International orders will be shipped via International First Class (Air Mail - click for shipping rates). Priority Mail and Express Mail are available upon request, and at the buyer's expense.

Payment or payment arangements must be made within 5 business days of order invoice.

Payments must be in US Dollars.

* PayPal payments to: https://www.paypal.com/xclick/business=paypal@toybrickbrigade.com&item_n
* Money Order
* Cashier's Check
* CASH (Send at your own risk. No CODs)
* Personal Checks (Will be held up to 7 business days)

Any Form of Payment not in U.S. Dollars must be approved first and will be subject to a currency conversion fee of $3.00 (charged by our bank.)

Requests for other Forms of Payment will be considered on a case-by-case basis. Please email us for further information.

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Used parts: Toy Brick Brigade handles hundreds of thousands of used LEGO parts. We work diligently to sell only high quality used LEGO® parts, however there may be an occasion where part(s) may slip through our QA. If you are not satisfied with the quality of our parts just let us know and we will gladly offer replacements, credit or a refund.

New Parts: All new parts come directly from sealed sets. Since sets come with various pieces bagged together and the bags are loose in the box, there may be minor scratches/scuffing from pieces rubbing together. Instruction booklets may have bends or folds as they are also loose in the package when we get them.

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Monday through Friday except on US Holidays

Orders are processed and invoiced Monday through Friday.
Orders are shipped Monday through Friday.

Email is answered Monday through Friday. We attempt to answer all email within 48 hours during the business week. Sometimes it may take longer - especially if we are researching your request, if that is the case we will generally let you know that the request is taking longer so you know we are working on it.

Please check your junk mail folder or send a reminder or alert before assuming that we are ignoring you; many times we have found that a customer's email program had filtered out our email into a junk mail folder.

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What happens next?

After placing your order you can track progress by checking the status. They are as follows:

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Do have a special request?

Most requests regarding shipping, alternate addresses, part condition, etc. can be put into the comments section of your order.

Other requests outside of the specific order should be sent to: bricklink@toybrickbrigade.com. These would include inquiries about part condition or type of parts that you have not already ordered, quantities not listed in the catalog, etc.

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